Refund Policy

Refund Policy

How Refunds Work

Refunds are processed based on the specific circumstances of the order:

Vendor Responsibility: The vendor is responsible for approving refunds based on their store policy and Antubuy’s baseline standards.
Processing Time: Once a refund is approved by the vendor, it will be credited back to your original payment method within 7-10 business days.
Antubuy Guarantee: If a vendor is unresponsive or unfairly denies a valid refund request, Antubuy’s dispute team will intervene.